When connected to devices other than those, the T7 Touch may not be recognized or use of its features may be restricted depending on their level of support. The T7 Touch was developed for use with Windows OS and mac OS PCs and mobile devices. Can I use the PSSD X5 product on all systems with USB-C (USB Type C) ports?.If the symptom persists even after you follow the troubleshooting guideline, please contact the authorized Samsung service center near your location. You can use the Samsung Portable SSD after you re-connect the Samsung Portable SSD to your Mac system and execute the Samsung Portable SSD Software. Open 'Security & Privacy' in the 'System Preferences' menu and click the 'Allow' button next to the message ”System software from developer 'Samsung Electronics' was blocked from loading”. In macOS High Sierra(10.13) environment, the 'System Extension Blocked' message appears when installing Samsung Portable SSD Software, and the 'No Samsung Portable SSD is connected' message appears when executing Samsung Portable SSD Software. Please follow the troubleshooting guideline below: This is due to the new Apple OS's policy that requires the user’s approval when the user installs a third-party software that is not directly distributed by Apple. This symptom may occur when you install the Samsung Portable SSD software on the newly released (September, 2017) macOS High Sierra (10.13).
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